Shipping policy

EndlessApparel Shipping Policy
Effective as of: September 27, 2026

At EndlessApparel, we are committed to providing our customers with an efficient and transparent shopping experience. Please review our shipping policy below for information regarding order processing, shipping, delivery, and pre-orders.

1. Pre-Made Orders:

  • All pre-made orders are processed and packaged within 1–2 business days after order confirmation.

  • Once shipped, estimated delivery is typically 2–5 business days depending on your location and the shipping carrier.

  • Orders are not shipped on weekends or public holidays.

  • Shipping and delivery times are estimates and are not guaranteed. Carrier delays, weather conditions, holidays, and other circumstances outside of EndlessApparel's control may affect delivery times.

2. Pre-Orders:

  • Pre-order items have an estimated production and fulfillment timeframe of approximately 3–5 weeks unless otherwise stated on the product page.

  • Pre-order timeframes are estimates and may be affected by production, manufacturing, transportation, or other unforeseen delays.

  • If a significant delay occurs within our production or fulfillment process, EndlessApparel will make reasonable efforts to provide customers with updated information.

  • If an order contains both pre-made and pre-order items, the entire order may be shipped together once all items are available unless otherwise stated or arranged.

3. Shipping Carriers:

  • EndlessApparel primarily ships orders through USPS or UPS.

  • The shipping carrier used for your order may vary depending on the destination, package size, shipping service selected, and other fulfillment factors.

4. Shipping Costs:

  • Shipping costs are calculated at checkout based on your order, destination, and selected shipping method.

  • EndlessApparel may offer free or discounted shipping promotions from time to time. Any applicable promotion and its terms will be displayed on our website.

5. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation with tracking information.

  • Tracking information may take up to 24–48 hours after shipment confirmation to update within the carrier's system.

  • Customers can use the provided tracking number to monitor the status and delivery progress of their order.

6. Shipping Address & Address Changes:

  • Customers are responsible for providing accurate and complete shipping information when placing an order.

  • If you notice an error in your shipping address, please contact EndlessApparel as soon as possible.

  • We cannot guarantee that an address can be changed once an order has been processed or shipped.

  • EndlessApparel is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

7. Returned-to-Sender Packages:

  • If a package is returned to EndlessApparel due to an incorrect or incomplete address, failed delivery attempt, refusal of delivery, or other customer-related delivery issue, the customer may be responsible for additional shipping costs to have the package resent.

  • Customers will be contacted using the information provided with their order regarding available reshipping options.

8. Carrier Delays & Lost Packages:

  • Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside of EndlessApparel's control.

  • EndlessApparel is not responsible for delays caused by USPS, UPS, weather conditions, holidays, or other carrier-related circumstances.

  • If tracking shows that your package has not been delivered within the expected timeframe or appears to be lost in transit, please contact the shipping carrier and EndlessApparel so the issue can be reviewed.

  • Refunds or replacements for packages lost or damaged in transit will be handled based on the circumstances of the shipment and any applicable carrier investigation or claim.

9. Packages Marked as Delivered:

  • If tracking information shows that your package was successfully delivered but you cannot locate it, please check the delivery area, surrounding property, household members, neighbors, or building management before contacting the carrier.

  • EndlessApparel is not responsible for packages that are lost, misplaced, or stolen after the shipping carrier has confirmed successful delivery.

  • Customers should contact the shipping carrier directly to report a missing package that has been marked as delivered.

10. Delayed Orders:

  • If your order experiences a significant production or fulfillment delay within EndlessApparel's control, we will make reasonable efforts to notify you and provide an updated estimated shipping timeframe.

  • Carrier delays occurring after an order has shipped may be monitored using the tracking information provided with your order.

11. Questions About Returns:

If you have questions regarding returns, refunds, damaged items, or incorrect items, please review our EndlessApparel Return Policy.

12. Contact Us:

If you have any questions or concerns regarding your order or this Shipping Policy, please contact us at:

Email: Endlesssapparell@gmail.com

Thank you for shopping with EndlessApparel.